Flashing green ring. If nothing shows on there, try calling it in as a fault (free on 150 VM line. Check for any loose connections. If it has. I reset the hub and still the same, any - 5363039We would like to show you a description here but the site won’t allow us. Red: There’s an issue with the Hub 3. Green flashing base light for hours, no internet. Browse Virgin Media Virgin Media Community. Hub 5 flashing green light. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Vonage 2nd line. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. Hi. 6 days to attempt a repair is too long!virgin media hub 3 base light flashing green. see this. Community Experts online right now. First installation and flashing green light. Sorry to hear of the red light issue on your router. Phone. Just my hub. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. Any ideas to get th. Options. Wi-Fi pods flashing. If you’re using a splitter, make sure that’s firmly connected, too. Virgin Media Flashing Green Light But No Internet Are you wondering why your Virgin Media has a flashing green. I have checked - 5161701. . Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. 1) Try the “check service,”Area status webpage (. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. Stay safe online. I got the green power light flashing and WiFi light is green. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Some users on - 5150006. Virgin Media. Area problem yesterday but was notified issues had been resolved this morning. Today I've received my hub 5 and green light is flashing for few hours now. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. It’s been reset, restarted numerous times and still doesn’t work! Homeschooling and working from home is just a nightmare!! Sick to death of su. Hold the TV and Clear buttons together until the light at the top of the remote flashes green twice. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. Hi, Curious if anyone has had a flashing green light on the Hub 5. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. It's always the same problem, internet randomly stops working and lights flashing green on router, resetting and restarting does not help. I got my new hub 5 at 5th and managed to install it at that day. on 27-02-2023 18:49. Come back wait another 30mins. . 2) Then also try the “free & automated” Service Status number - 0800. Options. Joining in In response to Carley_S. Hey folks. The top wifi light is solid green, the internet connection - 5396739. ReneM. 0. The red light indicates that there’s no connection to Virgin’s network. Smug1to. 0 Since yesterday evening I have had no Internet or TV. Virgin Mobile. There are no local issues in the area either. Options. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. We get a constantly flashing green light, which means it's trying to get an Internet connection. VM BB TV Landline. Internet either shows Partial Serivce (US only) which I'm assuming is up stream. . For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Obv this means I have no internet or tv. Just keeps resorting back to flashing green. Restart the hub by removing the power cable and then reinserting it. . Then, after a long time of trying to get through the machines on the phone, I finally got through to a person that told me there are issues in the area. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. Best try getting it activated again, sometimes it does not work first time. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. A router’s light configuration is. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. Try a 60 second pinhole reset and don’t reboot the Hub. My Virgin Media App. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. How ever internet access continued. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. 0 Since yesterday evening I have had no Internet or TV. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. In some things Virgin sucks. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. I have this router about. 1. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. Browse. In either Mode the red power light is an indication of over heating and most not be ignored. It is an electrical surge suppression device & should not be removed. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Don’t worry, it happens to the best of us. on 13-03-2023 11:11. I can also see that you had a tech visit cancelled and then you've rebooked it. Virgin Media; My Virgin Media; Shop; Help;. How To Stop The Green Light Flashing On Virgin Media Box. Talk to your landlord, sorry for the bad news. To find out more about what 360 has to offer you, shop Virgin TV 360. My Virgin Media App. All my cables are. Home Phone. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Hey Stoke2010, thank you reaching back out and confirming this. Sometimes the bottom light flashes green while the arrows are flashing too. Did a pinhole reset and again, it worked and went to a flashing red light. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Hub3 has constant green WiFi light but flashing green light at the bottom. All in one super nifty tool. Arrows are flashing continuously. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Even after resets and factory resets. Thanks. Web light is stable and single bar light at the bottom of the router is also stable. Suddenly this morning we have a green flashing light with no internet. The "compensation "timer" can also be started on this number if appropriate. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Joining in. Try holding for 1 minute, still nothing. on 04-02-2023 22:33. Browse Virgin Media Virgin Media Community. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. Options. Arrows are flashing green, with the wi-fi on top in solid green and solid line on the bottom also green. It may be stuck in an update loop. Flashing Green: WPS is connecting a new device. Re: Green flashing light and no service. Just let it sit for about 10 minutes to sort itself out. It has done for over a couple of hours now. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. Please try the following exactly as typed. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. Forum; Apps. Alternatives to Super Hub 4 routers. on 21-03-2023 06:43. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. An Ethernet cable – The. Account - Mobile. The Hub will reboot once it has finished downloading. The Virgin Media Hub 5 light at the front let's you know what is g. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. Solid Red & Green = Hub failed to start correctly. Hey. Account - Mobile. Options. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. We've booked an engineer but they can't come until Friday and I start work from. Same problem, Virgin trial in the WF4 area. Have you been able to check our service page here to see if this is due to any known network issues in the area. Hi we had a new super hub 5 installed on Friday and Saturday it’s flashing green no internet reboot pin reset does nothing?. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Have done all the normal things, reset, unplugged, pin hole reset multiple times. on 23-09-2023 22:02. This morning at just before midday it turned off and back on and has had a green flashing light since then. However, if you see a red light, it means that there is a problem with your internet connection. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. After that it starts the process over again and reverts back to the green. How long does it take for the green flashing light to go solid. If the light is red, it means there is an issue with your internet connection. The house I'm in has previously had Virgin. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. However, from time to time, some of these services may encounter technical issues. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. Now, disable both WPS options and click on save. Options. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. If it does, proceed to the next solution. It’s now 8:29pm. 0. Green flashing light and no internet at all. Solid green: A device has been connected using WPS. It was a black screen with the info that the channels were updating etc. The most useful and up to date info comes from the 0800 561 0061 number. I have had 2 bricked hub4s and now a newly installed. The light codes slightly vary depending on the type of Hub that you. Tuning in. You can find this on the base of your Virgin Media box if you. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Internet has been fine all day, just randomly stopped working and green base light started flashing. Tuning in. I have also fairly recently moved up to 650Mb broadband to combat these issues. 0 Kudos. No matter what I do the original pod won’t connect to the hub wirelessly. The different Hubs by Virgin Media include Hub 5x, Hub 5, Hub 4, Hub 3, and Hub 2. Virgin Media customer service can be contacted to diagnose and solve the issue. This is why I suggested the pinhole reset and checking if the hub has access to the network. Solution: loose connection somewhere along the way to the street box. On the back of the Hub 3. The connection dropped today and was in and out for most of the morning. Attaching the outdoor wall socket picture for reference. have tried rebooting, resetting and checked all the cables multiple times all without luck. on 02-05-2023 20:46. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. Home Phone. Still no connection and flashing green. GreenArrows. 10 If you have more than one WiFi Booster you will. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Now will not connect at all. I have tried the WiFi troubleshooting and still nothing. Switched on and off. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Ladie in Customer service said they cam come. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Phoned tech on 06/04 20:35 and they stated "sending special ping. Red, Flashing, Off. Vonage 2nd line. I checked the hub 5 network logs and I can see that software updates are failing. This includes: The Stream box. Make sure that you. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. I use an NTL TV socket for broadband. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. Options. Back panel power and reset button. This means the box is on and working but looking for a WiFi connection. Ask for FREE. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Manually update your TV to the latest software version. I went to the logs in the HUB4 and pulled the. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Teams meetings keep freezing. It may be stuck in an update loop. I had the hub 5 installed yesterday. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. hub 5 flashing blue light. Tried to set up today and just a green flashing light! Please help, working from home. 0800 953 9500. Oliver Balche is a UK-based journalist specializing in breaking. I haven't found posts about this VERTICAL green lines issue, which may be more elusive than the horizontal green lines issue. Password Issues: Double-check your WiFi password. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. 0 Kudos. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. 0 and after setting it all up, the power light has been flashing green all day. Check for any “known network faults first - Try in 2 places. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Everything is look great on our side to, please do reach back out if you ever notice a fault again. Press the thumbs down button 3 times. The initial few days internet was fine, today suddenly the Hub light went green. Hi all I have a Hub 3. It's been doing that for around 45 mins now. 8. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Hello there There was a broadband issue in the area and now my Hub 3 is flashing green arrows and doesn't regain connection. - 5258622. We are happy to hear this is now resolved but do please reach back out if we can assist in the future. I’ve followed all normal procedures to manually correct including pin restart, leaving without power for five. on 30-11-2022 19:19. i have looked at the network log doesn't look good. Flashing green ring. The Stream remote. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. The faq says: This means the Hub is on, but your WiFi isn’t. switches on u get the red standby light press a button on remote/tv it turns on (blue light) very dark screeHi I recently moved broadband from Talktalk to Virgin. Flashing green: The phone is in use or a voicemail is waiting. Literally just got my broadband installed yesterday. Phone line was also off at this time but TiVo providing TV channels ok. Eng. It's also an indication that the Hub is receiving a good signal from the Virgin network. Next to the TV not behind it. Middle – Ready (green/blue). . 11-02-2023 13:45 - edited 11-02-2023 13:47. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Solid green wifi light, flashing green arrow and power light. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Everything was working ok (installed 2018) Router started flashing green. . I have had a technician come to try and fix - 5381631. All cables are firmly connected. What does this mean? I can only see on choice or the other. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. checked all the wires are in, turned it off and on again after 1 minute. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Find your router’s power button and press it to do this. Green, Flashing, Off. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. I have followed the help tools by rebooting the tv box, I have c. The internet is not working at all. It will also flash when the Hub is downloading new. on 04-12-2022 12:12. ughugh. This’ll only take a few minutes, depending on how many WiFi Pods are connected. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. Options. Options. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. How to pair the 360 remote with. We would like to show you a description here but the site won’t allow us. Have restarted router and all cables appear correct & tight. I have checked the service status in my area and it says no issues. I work from home and like many, rely a lot on a. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Account - Cable. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. booked another engineer but only appointment avaialble is for Friday 😡. virgin media tech support has no clue. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. _____________. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. hub 4 started flashing white, and keeps cycling from solid, to flashing. Solid green: The Hub 3 is connected to the internet. . Thank you for your post and welcome to our community forums. My advice for anyone with the pod problem would be to arrange a technician to call. I need my network back as quick as possible. When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. fish tanks) Away from baby monitors and cordless phones. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. Telephony in modem mode showed Disabled. Virgin Media Hub 5 WPS Light. A weird glitching green (with some pink) bar-graph-looking visual noise a. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Re: Hub 5 Flashing green. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. If so try two things. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. This may take up to 2 minutes. TV. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Failing that, it’s time to call Virgin’s support team. I pinhole reset several times. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Virgin were doing some work in the area end of last week. I've not had internet for 3 days now. booked another engineer but only appointment avaialble is for Friday 😡. Virgin Media Forums Agent Carley 0 Kudos Reply. Factory reset your TV with or without your remote. If they are not, it is best to contact Virgin Telco customer service for assistance. We would like to show you a description here but the site won’t allow us. Just keeps resorting back to flashing green. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. The faq says: This means the Hub is on, but your WiFi isn’t. on 02-06-2023 18:16. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. Options. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. The wifi won’. Flashing green color on Media Hub 3 means the router is trying to connect. GreenArrows. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Options. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. The same goes for their telephone help. When he installed it he said the red light (that’s now flashing red) must be green. 0, next to where you connect the power cable is a small power switch. is there a problem with the connection or is this an update confused as checked all connections etc and seem fine these are the only lights showing 🤷🏻 ♂️Hub 5 Flashing Red Light in Networking and WiFi Wednesday Yet more issues with downstream/upstream. Please see here for an explanation on the lights. I've checked the network log and there's a lot of warnings - 5169887. I use an NTL TV socket for broadband. If the pods are flashing blue or green they are never going to work again. A power adaptor to plug into the Stream box and a power socket at the wall. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. . hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi Saturday; Virgin Media Down - No Help in Networking and WiFi Saturday; No Service in QuickStart, set up and connections Friday; No internet after power cut in Networking and WiFi FridayCan you Check for any “known network faults first - Try in 2 places. The connection lights will appear orange on both devices, before eventually flashing green. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. Step 3. Flashing green: WPS is active and searching for devices to connect. None. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. I do not work for VM. The service status in our area shows no issues. No light: There’s no internet connection. Check the Hub Power Supply. Teams meetings keep freezing. internet was back up and running yesterday so cancelled my engineer appointment. Green flashing is a firmware update in progress.